When contacting Reso support, please ensure you provide the following details:

• Company name
• Company [your internal] incident number
• Contact name
• Contact telephone number
• Reso support reference [if applicable]
• Brief description of issue and impact

Support: +44 (0)7092 188635

Please note:
• By logging an incident with Reso support, you confirm you have your organisations budgetary authority to do so and acknowledge your organisation will be invoiced at the agreed support rate.
• Support cover period (SCP) may vary depending on your organisations support contract. Reso response will be within the agreed acknowledgement and action periods, whilst within the SCP, or upon immediate re-commencement of the SCP.
• Please see your organisations support contract for full details.